Where Hospitality Meets Excellence

Ivory Row provides impeccably trained concierge, door, and security professionals to environments where excellence is assumed and discretion is essential.

What We Offer

Our service is designed to elevate first impressions, protect guest experience, and integrate seamlessly into the identity of each property we serve. We do not just supply staff. We curate presence.

Hotel Concierge

Our concierge professionals deliver
intuitive, anticipatory service tailored to the preferences of the world’s most discerning guests.

Door Personnel

The entrance sets the tone.
Ivory Row door professionals embody confidence, composure, and impeccable presentation.

Front Desk Executives

Our front desk executives set the tone from first arrival, delivering polished, professional service with warmth and discretion.

Chauffer Services

Discreet, polished and impeccably presented, our chauffeurs deliver seamless journeys tailored to each client.

Security Personnel

Our security professionals
operate at the intersection of
protection and hospitality,
ensuring safety without disruption.

Help & Support

Operating 24/7, our dedicated team delivers consistent, professional support, ensuring complete peace of mind at all times.

Pricing & Engagement Models

All pricing reflects Ivory Row’s recruitment standards, training investment, and quality assurance. Final rates are confirmed following a property assessment.

Hourly Staffing Model

Ideal for flexible or peak-period coverage.

Concierge Personnel: From £ per hour
Door Personnel: From £ per hour
Security Personnel: From £per hour

Dedicated Staffing Model

For properties requiring consistent,
full-time presence.
Monthly Per-Personnel Rate: From £
Includes scheduling, supervision,
ongoing training, performance reviews,
and immediate replacement coverage.

VIP & Executive Protection

For high-profile guests, events, or discreet
assignments.
Daily Rate: From £ per professional
Services may include advance planning,
secure transport coordination, and close
protection

EXPLORE MORe

Meet Our Leadership Team

Meet the leadership team dedicated to elevating service excellence in luxury hospitality staffing

Amanda Bastianelli

Director

whatsapp image 2025 08 13 at 16.56.10 04aa0b8c

Donna Leigh

Director

Why Work With Us?

We invest in exceptional people, offering refined opportunities, supportive leadership and the chance to build a standout career.

Premium Placements

Gain access to distinguished venues and high-profile environments where professionalism, presentation and service excellence are expected.

Professional Growth

Develop your skills alongside experienced industry leaders, with opportunities designed to elevate both confidence and career progression.

Flexible Opportunities

Choose assignments that suit your lifestyle, with structured support and consistent standards across every placement.

join the team

Where Hospitality Meets Excellence​